Contact the Planning Department

Due to staff shortages in our statutory planning team, we’ve engaged an external planning service called URPS to manage both current and future applications.

From Monday 17 April, 2023 the URPS team of planners will manage the end-to-end processing of applications which is expected to streamline and make the process more efficient.

If you have a current application with Council, your application will continue to be processed as normal.

These changes will alter the way we engage with customers, with a booking arrangement to be put in place to ensure we can provide a high level of service to the community. If you require a pre-application meeting or planning advice you can arrange a phone call or online meeting.

If you require any update on your application or you wish to book a meeting, you can do this by calling our Customer Service team on 5461 0610 or email 


Phone: You can contact the Planning Department from Monday to Friday between 9 am and 4:30 pm on (03) 5461 0610.


Mail: PO Box 194, Maryborough, VIC, 3465

Make an appointment: To make an appointment please ring Council’s Planning Department at (03) 5461 0610.