Paying your rates

1. Support available for financial hardship 

Council understands that some individuals and businesses may experience financial hardship on a short or long-term basis. Council is committed to supporting our community through these times. 

Options include payment plans, waiver of interest and legal fees or deferment of rates. This by application only and requires satisfactory evidence of financial hardship. 

To have a confidential conversation with our Rates team to discuss options available to you, please call 5461 0681. 

Or visit: Help with Rates

2. How can I pay my rate notice? 

You can pay your rates online, via direct debit, in person or by phone.

Rates can either be paid in full by 15 February, 2024 or by four instalments:

First instalment

30 September, 2023

Second instalment

30 November, 2023

Third instalment

28 February, 2024


Fourth instalment

31 May, 2024


3. Payment methods



Minimum amount $20.00. Accepted cards: Visa, Mastercard


By phone 

Please contact our Customer Service team on 5461 0610. 

By mail

Your cheque or money order can be made payable to 'Central Goldfields Shire Council' and crossed 'Not Negotiable'. If you require a receipt you should send your rate notice intact with your payment. If you don't require a receipt, please detach the bottom section of your notice and post your payment.

Payments should be mailed to: Central Goldfields Shire Council, PO Box 194, Maryborough VIC 3465

Direct Debit

Ratepayers who choose to pay via direct debit can nominate a payment amount - weekly, fortnightly, quarterly or annually which will be deducted from your bank account.

Please note that Council’s minimum payment amount is $20.00

You can apply here, right now:

Click here to view form.


4. Via BPay/BPay View

Payment can be made via BPay/BPay View and can be done via phone or internet banking.

The biller code and reference number are located under the 'How to Pay Your Account' information on the front of your rate notice and instalment notices next to the BPay logo.

Rates biller code: 8854

Payment can be made from your savings, cheque or credit card account.

Please contact your participating financial institution for information on how to use BPay.

5. Via Post Billpay


Residents can pay their rates online via the Australia Post Billpay option.

To process your payment you require your rate notice and your debit or credit card details.

The Billpay code and reference number are located above the 'How to Pay Your Account' information on the front of the rate notice next to the Billpay logo:

Billpay Code: 0711

Ref: XXXX XXX8 XX14 etc

Please note that your transaction will not be complete until POSTbillpay displays a payment confirmation page with a receipt number.

By phone:

Via Australia Post Billpay – 13 18 16

In person: 

  • Australia Post outlets


Please note that Australia Post complies with legal and regulatory obligations regarding privacy of personal information and that all on-line transactions will be encrypted for transmissions over the Internet.

6. Via Centrepay 

Centrepay is a direct bill paying service available to customers who receive a Centrelink payment. Council's minimum deduction amount is $20.00 per fortnight. 


Visit to register or to find out more.

Council's Centrepay Reference Number is 555-054-626-B

7. Rate Assistance

If you are suffering financial hardship, you may be eligible for rates assistance. For further information, visit Rate Payments Assistance.

8. Penalty interest

All payments of rates and charges must be received by the appropriate due date. Late or non-payment of rates will unfortunately incur an interest penalty.  The current interest rate as per the Penalty Interest Act 1983 is 10%. 

Failure to pay either the quarterly instalments or payment in full by the due date will result in interest being charged from the date on which each missed instalment is due.

For those ratepayers who elect to pay in full, where payment is not made by 15 February 2024, interest will be calculated as though the rates were being paid by instalments.

Any arrears shown on your rate notice need to be paid immediately as interest continues to accrue on arrears that remain outstanding.