Paying your rates

Rates can either be paid in full (by 15 February, 2019) or by four instalments:

First instalment

30 September, 2018

Second instalment

30 November, 2018

Third instalment

28 February, 2019

 

Fourth instalment

31 May, 2019

Reminder notices are forwarded to ratepayers who elect to pay by instalments. Notices are forwarded at least two weeks prior to the due date.

Payment methods

Council provides the following payment methods:

Online: 

Residents can pay their rates online via the Australia Post Billpay option.

To process your payment you require your rate notice and your debit or credit card details.

The amounts payable are shown on the bottom right hand corner of the notice.

The Billpay code and reference number are located above the 'How to Pay Your Account' information on the front of the rate notice next to the Billpay logo:

Billpay Code: 0711

Ref: XXXX XXX8 XX14 etc

Please note that your transaction will not be complete until POSTbillpay displays a payment confirmation page with a receipt number.

NB: Council rate notices are produced by a third party distributor and unfortunately there has been an issue with the BILLPAY barcodes printed on Council’s 2018-2019 rate notices. 

This means that some barcodes may not scan when paying in person at Australia Post.

Payment can still be made via BILLPAY online and by phone.

Council understands that this printing error may cause inconvenience to some ratepayers and we apologise.

By phone:

Via Australia Post Billpay – 13 18 16

In person: 

  • Council’s Customer Service Office, 22 Nolan Street, Maryborough (cash, cheque or EFTPOS). Please note our cashier hours are 8.45 am to 4pm
  • Australia Post outlet

By mail:

Your cheque or money order can made payable to 'Central Goldfields Shire Counci' and crossed 'Not Negotiable'. If you require a receipt you should send your rate notice intact with your payment. If you don't require a receipt, please detach the bottom section of your notice and post your payment.

Payments should be mailed to:

Central Goldfields Shire Council, PO Box 194, Maryborough VIC 3465

Direct Debit: 

Ratepayers who choose to pay via direct debit can nominate a payment amount - fortnightly, quarterly or annually which will be deducted from your bank account.

Please note that Council’s minimum payment amount is $20.00.

To apply, simply complete the Direct Debit Request form(PDF, 281KB), which includes terms and condition information. 

If you wish to change, cancel or suspend your Direct Debit please complete this form

Once completed return the forms via:

  • Mail – Central Goldfields Shire Council, PO Box 194, Maryborough, VIC, 3465
  • Email link to mail@cgoldshire.vic.gov.au
  • In person - Council’s Customer Service Office, 22 Nolan Street, Maryborough.

BPay/BPay View: 

Payment can be made via BPay / Bpay View and can be done by phone or internet banking.

Payment can be made from your savings, cheque or credit card account.

Please contact your participating financial institution for information on how to use BPay.

Council includes the 'biller' code and reference number on rate and instalment notices.

Centrepay: 

Centrepay is a direct bill paying service available to customers who receive a Centrelink payment. Council's minimum deduction amount is $20.00 per fortnight. 

Council's Centrepay Reference Number is 555-054-626-B

Visit www.centrelink.gov.au to register or to find out more.

 

Privacy

Please note that Australia Post complies with legal and regulatory obligations regarding privacy of personal information and that all on-line transactions will be encrypted for transmissions over the Internet.

Penalty interest

All payments of rates and charges must be received by the appropriate due date. All late payments will unfortunately incur an interest penalty.

Full payments will attract interest from the date the rate was declared (1 July) until the date of payment.

For those ratepayers electing to use the installment option, interest will be charged from the due date of the installment until payment is received. The current interest rate is 10%.

Any arrears shown on your rate notice need to be paid immediately as interest continues to accrue on arrears that remain outstanding.