Energy bill payments
Having trouble paying your energy bill due to COVID-19?
The Australian Energy Regulator (AER) has set reasonable expectations of energy companies to protect householders and small business customers during the COVID-19 pandemic.
For suggestions on how to save energy while living and working from home during this period visit the AER website
The Essential Services Commission also has relevant information about the obligations for energy suppliers, noting:
“We have reminded them of their obligations to help customers who are having trouble paying their bills. Ensuring those sectors can cope with an expected increase in the number of households and small businesses who need help with their bills is an immediate focus for us.”
More information can be found at www.esc.vic.gov.au
If you are experiencing difficulty paying your energy bills at this time please contact your energy provider.
Utility Providers assistance:
1800 244 323
Central Highland Water
1800 061 514
13 22 00
1800 120 698
1300 907 283
13 24 61
1300 660 293
13 88 08
1800 750 750