Provide feedback and input into Council decision making.
Council understands that members of our community may experience financial hardship from time to time. This may be short or long term financial hardship.
Council offers a range of ways to pay your debts, please speak with our Customer Service team who will outline options for you.
Please note that while the previous specific COVID-19 Financial Hardship policy has now expired, the effects of COVID-19 is still an accepted reason to apply for hardship.
COVID-19 Financial Hardship Policy(PDF, 765KB)
COVID-19 Financial Hardship Application Form(PDF, 765KB)
COVID-10 Financial Hardship Package Frequently Asked Questions (PDF, 424KB)
Residents can pay their rates and animal registrations online via the following methods:
Rates biller code: 8854
Animal registration biller code: 192302
Residents can also pay their debtor accounts: