Community Support

215728-CGSC-Website-Image-Community-Services-Relief-and-Recovery[5478].png

Enhance Care – Supporting People, Enhancing Communities

The COVID-19 is causing unprecedented challenges for everyone. Many individuals, families and communities find themselves needing support and it can be daunting to ask for help, and to know where to start. There is a range of services and information available from local agencies and organisations providing support and assistance to all the community members during the COVID-19 pandemic.

Aged Support

Central Goldfields Shire Council - Aged and Disability Services

Service Name                    

Central Goldfields Shire Council - Aged and Disability Services

Address                                 

22 Nolan Street, Maryborough

Contact number                  

03 5461 0610

Website                               

www.centralgoldfields.vic.gov.au 

Hours                                    

Monday to Friday 8.30am to 5.00pm

Services provided                 

Home care, respite care, personal care, Meals on Wheels, home modifications, home and property maintenance

In response to the COVID-19 pandemic the following changes have been made to our service: Social Support Groups are currently suspended, individual support is being provided.

To register for services if you are over 65 years of age or 50 for aboriginal or Torres Strait Islander call My Aged Care. It is the Australian Government's starting point on your aged care journey. Find and access the government-funded services you need at www.myagedcare.gov.au/

You can call the My Aged Care contact centre on 1800 200 422 

We are open:

  • Monday to Friday: 8am - 8pm
  • Saturdays: 10am - 2pm
  • Closed on Sundays and national public holidays.

 

Child & Family Support

Centre for Non Violence

Service Name                    

Centre for Non Violence

Contact Number                     

1800 884 292

Social Media

Facebook: www.facebook.com/CentreforNonViolence

Instagram: www.instagram.com/centrefornonviolence/

Services Provided                

If you are experiencing family violence call1800 884 292 from any mobile (with or without data), landline or public phone. Women can also send us messages via Facebook or Instagram

 

Goldfields Family Centre

Service Name                     

Goldfields Family Centre

Address                                  

100 Napier Street,  Maryborough 

Contact number               

03 5461 6500

Website                             

www.centralgoldfields.vic.gov.au

Social media

www.facebook.com/goldfieldscc/

Hours                                   

Monday to Friday 6.45am to 6.00pm

Services provided                  

  • Long day care & Family day care are still operational.
  • Kindergarten still running termly. Term 4 starting Oct 5, 2020 8.30am - 4.00pm
  • Supported playgroups are operating face to face for more information call Trish or Jane on 0427 702 567.
  • Family support provided on an individual basis.

 

 

Maternal Child and Health

Service Name                       

Maternal and Child Health

Address 

100 Napier Street, Maryborough

Contact number

03 5461 6550

Website                                 

www.centralgoldfields.vic.gov.au 

Hours                                  

Monday to Friday 8.30am to 5.00pm

Services provided

All the services are back to face to face (Keeping COVID-19 safety measures in place)

Immunisations provided as per schedule face to face.

 

 

 

Community Service Organisations

Carisbrook Lions Club

Service Name                      

Carisbrook Lions Club

Contact number                   

0427 326 166 or 0427 828 466

Services provided                  

Serving the community wherever they can

 

Maryborough Lions Club

Service Name                        

Maryborough Lions Club Inc.

Contact Number                     

0456 040 823

Website                                  

http://maryborough.vic.lions.org.au

Services provided                 

Physical and financial services, to local and district individuals and organisations. 

 

Maryborough Rotary

Service Name                        

Maryborough Rotary

Contact number                     

0419 585 603

Mens Line - 1300 789 978

1800 Respect -1800 737 732

Services provided                  

Maryborough Rotary is continuing its commitment to Say No to Family Violence. Maryborough Rotary will continue their commitments to the Maryborough community wherever possible.

 

Community and Neighbourhood Support

Central Goldfields Community Register

Service Name                        

Central Goldfields Community Register

Contact number                     

03 5461 1818

Services provided                 

Register your personal details which can be used by police, ambulance and approved authorities in the event of an accident, fall etc. A card is sent to you with your name and ID number listed on it.

Calls are also made to people who require one either weekly, fortnightly or monthly.

This register is managed by volunteers, who have undergone a police check

 

Dunolly Rural Transaction Centre

Service Name                        

Dunolly Rural Transaction Centre

Contact Number                   

03 5468 1205

Services provided                

Core services include Centrelink [Services Australia] access, public internet access and the Friday community bus toMaryborough. The RTC must also be staffed to enable the Bendigo Bank to operate.

 

Maryborough Community House

Service Name                    

Maryborough Community House

Address                                

23 Primrose Street,  Maryborough 

(Corner of Primrose and Spring streets)

Contact number                    

03 5461 4551

Email        

reception@maryboroughcommunityhouse.org.au

Website                                

www.maryboroughcommunityhouse.org.au/

Social media

Facebook: facebook.com/mcohouse

Hours

Tuesday, Wednesday, Thursday (9am to 4pm)

Services provided

MCH Emergency Food Pantry Assistance (by appointment)  

General community information service (phone and email based general service support)

MCH Community Kitchen Garden (rostered access basis) 

Maryborough Community House Facebook

  • MCH Emergency Food Pantry Assistance (by appointment) 
  • General community information service (phone and email based general service support)
  • MCH Community Kitchen Garden (Rostered access basis)
    Maryborough Community House Facebook
    Hosted online social support group for a “Cyber coffee and chat “(For people who are feeling isolated, lonely or stressed out and want a relaxing friendly online place for a chat.)
    MCH Video Chat e.g. Using Zoom

Goldfields Employment and Learning Centre (GELC)

Service Name                      

GELC Neighbourhood House

Address 

88 – 90 Burke St   Maryborough   Vic

Contact number                   

03 5461 3185

Website 

www.gelc.org.au

Social media

Facebook: www.facebook.com/GELC-Neighbourhood-House

Hours                                    

Monday, Tuesday, Thursday, Friday 9am to 4pm Wednesday 1pm – 6pm

Services provided

All services are free of charge until further notice:

  • Food parcels cooked frozen meals
  • Shopping for people who are unable to shop for themselves including home delivery service, prescription collection service, resume service, access to facilities via pre-approved small group bookings, Free wifi from carpark, NILS loans processed remotely, Zoom for groups (please call and organize). 

Counselling support

Anglicare Victoria

Service name

Anglicare Victoria - Maryborough

Contact number

5461 0200

Website

www.anglicarevic.org.au

Hours

Monday to Friday, 9am to 5pm

Services provided

  • Support to families with dependent children aged zero to 18 years
  • Victims Assistance
  • Financial Counselling
  • Youth Services.

 

 

Mind Australia

Service name

Mind Australia

Contact number

9938 1960

Website

www.mindaustralia.org.au

Services provided

Mental health information, advice, and support coordination.

 

 

Uniting Ballarat

Service Name                       

Uniting Ballarat

Contact number                     

03 5332 1286 (main reception)

Website                                  

https://www.unitingballarat.org.au/

Services provided                 

Drug and Alcohol Counselling, general counselling 

 

VCCEM (VCC Emergencies Ministry)

Service name

VCCEM (VCC Emergencies Ministry)

Address

30/3 Westside Avenue Port Melbourne 3207

Email

emergencies@vcc.org.au

Website

www.vccem.org.au

www.vccem.org.au/LGA

Social media

www.facebook.com/VCCEM

https://twitter.com/vccemergencies

Services provided

  • Psychosocial support including emotional spiritual care according to the State Health Emergency Response arrangements.
  • Provide LGA’s with phone support to people affected by the COVID-19 pandemic when the LGA decides the cases need external psychological first aid, emotional and spiritual care or personal support.

 

 

 

 

Disability Support

ASTERIA Services

Service Name:                      

ASTERIA Services

Address

20 Christian Street, Maryborough

Contact number                    

03 5459 0300

Website   

www.asteria.net.au

Social media

Facebook: Asteria Services Inc.

Hours                                     

Administration - Monday to Friday 8:30am to 4:30pm

Supports available – 24 hours, 7 days per week

Services provided                

NDIS Support Coordination is available via phone, email etc, during office hours. Essential respite and 1:1 in home supports continue to be provided.

 

Emergency Relief & Assistance Services

The Salvation Army Maryborough

Service Name                       

The Salvation Army Maryborough

Contact number                    

03 5461 2789

Website                                

www.salvationarmy.org.au/maryborough

Services provided                  

Food parcels, groceries & fuel gift cards, chemist scripts, clothing (from our thrift shop if needed), budget help, debtor advocacy and community care calls 

 

St Vincent De Paul Society (Vinnies)

Service Name                        

St Vincent De Paul Society (Vinnies)

Contact number                     

03 5461 1074

Website                                  

www.vinnies.org.au

Services provided                 

Emergency Relief

 

St John Ambulance Australia (Victoria)

Service name

St John Ambulance Australia (Victoria)

Address

State Office, 170 Forster Road, Mount Waverley, VIC 3149

Mailing address: PO Box 573, Mount Waverley, VIC, 3149

Contact number

1300 360 455 or 03 8588 8590

Website

www.stjohnvic.com.au/

Social media

Facebook: St John Ambulance

Instagram: www.instagram.com/stjohnvic

Twitter: St John Ambulance Victoria

Hours

Available Monday - Friday (8:30am - 5:00pm AEST)

Service provided

  • First Aid Training: First aid Products: Our product warehouse is in full operation. To enquire or order please phone 1300 360 455.
  •  Transport services
    COVID19 transport for Testing:  St John Ambulance Vic, Has been appointed the Main agency by DHHS in Victoria to transport any persons, requiring to be tested for COVID 19, this arrangement has been in place since March 2020.
  • Door-to-Door COVID-19 Test Collection
    In late June, the Department of Health and Human Services (DHHS) engaged St John to assist with the suburban testing blitz and knocking on doors to engage the public and to distribute and collect COVID-19 self-testing kits.

 

Family Violence

Safe Steps Family Response Centre

Service name

Safe Steps Family Violence Response Centre

Contact number

1800 015 188 (available 24/7)

Email

safesteps@safesteps.org.au (available 24/7)

Website

www.safesteps.org.au

Service provided

If you are afraid or at risk of experiencing family violence, do not hesitate to call our 27/7 crisis response phoneline. 

 

1800 Respect

Service name

1800 Respect

Contact number

1800 737 732 (available 24/7)

Website

www.1800respect.org.au/

Service provided

The National Sexual Assault, Family & Domestic Violence Counselling Line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 24 hours, 7 days a week

 

Centre for Non-violence

Service name

Centre for Non-violence

Contact number

1800 884 292 free call from any mobile (with or without data), landline or public phone

Email

reception@cnv.org.au

Social media

Facebook: @CentreforNonViolence

Instagram: Centre for Non-Violence

Service provided

We want women to know we are here for them. If you are experiencing family violence contact us on free call 1800 884 292 or you can send us messages via Facebook or Instagram.

 

Food Support

Meals on wheels

Meals on Wheels can assist you with access to regular food supplies and prepared meals. If you are in urgent need of support, the My Aged Care contact centre can refer you directly to these services in your local area. Services can be set up quickly for up to 6 weeks without the need for an assessment. You can also arrange this directly with your provider if you prefer.

If you are an older Australian in crisis, uncomfortable with, or unable to access the internet to order groceries, and your support networks are unavailable, the My Aged Care contact centre can help.

To meet immediate needs, people in crisis who are isolated, have no other supports, and are in crisis, will be able to receive assisted access to basic food and groceries. The contact centre will also connect you a service provider to ensure you have the ongoing support you need. You can call the My Aged Care contact centre on 1800 200 422.

 

 

Maryborough Community House

Service Name                    

Maryborough Community House

Address                                

23 Primrose Street,  Maryborough 

(Corner of Primrose and Spring streets)

Contact number                    

03 5461 4551

Email        

reception@maryboroughcommunityhouse.org.au

Website                                

www.maryboroughcommunityhouse.org.au/

Social media

Facebook: facebook.com/mcohouse

Hours

Tuesday, Wednesday, Thursday (9am to 4pm)

Services provided

MCH Emergency Food Pantry Assistance (by appointment)  

General community information service (phone and email based general service support)

MCH Community Kitchen Garden (rostered access basis) 

Maryborough Community House Facebook 

 

GELC Neighbourhood House

Service Name                      

GELC Neighbourhood House

Address 

88 – 90 Burke St   Maryborough   Vic

Contact number                   

03 5461 3185

Website 

www.gelc.org.au

Social media

Facebook: www.facebook.com/GELC-Neighbourhood-House

Hours                                    

Monday, Tuesday, Thursday, Friday 9am to 4pm Wednesday 1pm – 6pm

Services provided

All services are free of charge until further notice:

  • Food parcels cooked frozen meals
  • Shopping for people who are unable to shop for themselves including home delivery service, prescription collection service, resume service, access to facilities via pre-approved small group bookings, Free wifi from carpark, NILS loans processed remotely, Zoom for groups (please call and organize). 

 

 

 

The Salvation Army Maryborough

Service Name                       

The Salvation Army Maryborough

Contact number                    

03 5461 2789

Website                                

www.salvationarmy.org.au/maryborough

Services provided                  

Food parcels, groceries & fuel gift cards, chemist scripts, clothing (from our thrift shop if needed), budget help, debtor advocacy and community care calls

 

Legal & Housing Support

Housing Justice

Service Name                      

Housing Justice

Address                                

171 Hargreaves Street, Bendigo (office closed)

Contact number                     

03 5445 0990 or 1800 450 990

Email                                

info@housingjustice.org.au

Website

arcjustice.org.au

Social media

Facebook: housingjusticeatarcjustice

Hours

Monday to Friday, Walk In 9am to 4pm

Phone open 9am – 5pm

Services provided                 

Free Service. Walk Ins welcome.

Tenancy information, advocacy, and advice 

 

 

 

 

Loddon Campaspe Community Legal Service

Service Name               

Loddon Campaspe Community Legal Service 

Address                    

171 Hargreaves Street, Bendigo (office closed)

Contact number                

03 5445 0909 or 1800 450 909

Email

intake@lcclc.org.au

Website 

lcclc.org.au

Social media

Facebook: /loddoncampaspecommunitylegalcentre

Hours

Monday to Friday, Walk In 9am to 4pm

Phone open 9am – 5pm

Services provided

Free Service. Walk Ins welcome. Face to face appointments are available on request.

Legal advice and assistance in the areas of Child Protection, Family Violence, Family Law – Parenting (Not Property), Fines and Debt. 

 

 

Winn Legal

Service Name                      

Winn Legal 

Phone                                    

03 5461 1995 

Website                                 

www.winnlegal.com 

Service Provided                    

Supportive Powers of Attorney, Victims of Crimes Assistance Tribunal  

 

Medical and Health Support

Clarendon Medical Centre

Service name

Clarendon Medical Centre

Address

4 Neill Street, Maryborough

Contact number

5461 0100

Email

andrewl@clarendonmed.com

Website

http://mail.clarendonmed.com

Service provided

  • The Clarendon Medical Centre is operating as normal to accommodate for the medical needs of the community.
  • People who are concerned about coming into the practise, have the option of having a phone or telehealth consultation.
  • Prescriptions can also be arranged via telephone consultation. The Doctors will organise the scripts and we send them to the relevant chemist for collection.
  • People can book appointments online via HotDocs or via our website by clicking on the HotDocs logo / Book Online link. 

 

 

Maryborough District Health Service

Service name

Maryborough District Health Service 

Address

75-87 Clarendon Street Maryborough 

Contact number

54610333

Website

www.mdhs.vic.gov.au

Social media

https://www.facebook.com/Maryboroughdistricthealthservice

Hours

Monday to Friday, 8:30 am to 5 pm

Service provided 

  • Fever Clinic – COVID-19
  •  Aged Care, Acute Ward, District Nursing
  • Community Services – MDHS is utilizing Telehealth to facilitate ongoing support and treatment as a measure to reduce face to face contact where possible.
  • Providing services: Physiotherapy, Occupational Therapy, Counselling, Housing Support, Dental – emergency only, co-located at Maryborough: Bendigo Health- Mental Health, Centre for Non-Violence, Centre Against Sexual Assault. 

 

Retail Services & Business Services

Committee for Maryborough

Service Name                        

Committee for Maryborough

Contact number                     

0490 886 629

Website                                 

www.committeemb.com.au

Services Provided                 

Support for local businesses through promotion and sharing of resources.

 

Woolworths Maryborough

Service Name                     

Woolworths Maryborough

Address                                

Tuaggra Street, Maryborough

Contact number                 

03 5461 6100

Website                             

www.woolworths.com.au

Social media

Facebook: @woolworths

Twitter: @woolworths

Hours                                     

TBA

Services Provided                

Woolworths Community Hour, Grocery Services, Liquor (adjacent BWS)

 

Young People

Central Goldfields Shire Council – Youth Services Youth Engage!, FreeZa, TAC L2P and Road Trip

Service Name 

Central Goldfields Shire Council – Youth Services

Youth Engage!, FreeZa, TAC L2P and Road Trip

Contact Number 

03 5461 0610

Address  

4 Neill Street, Maryborough

Website

www.centralgoldfields.vic.gov.au

Services Provided

Phone support contact, referral services and service advice

 

 

Anglicare (Maryborough)

Service Name

Anglicare Victoria-Maryborough

Contact number

(03) 5461 0200

Website

www.anglicarevic.org.au

Hours

Monday to Friday, 9am to 5pm

Service provided

Support to families with dependent children aged zero to 18 years, Victims Assistance, Financial Counselling, Youth Services.

Headspace Bendigo and Ballarat

Service Name

Headspace Bendigo and Ballarat

Contact number

(03) 54061400 (Bendigo)

(03) 5304 4777 (Ballarat)

Email

headspace@bchs.com.au

Service provided

Tailored and holistic mental health support to people aged 12-25 years.