Community Services Relief and Recovery

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The Central Goldfields Community Relief and Recovery Committee has joined with the Maryborough District Health Service to develop this information flier(PDF, 298KB) to help our community, as we all continue to stay home to stop the spread of COVID-19 and save lives. It will be delivered to every resident in the Shire from Monday 13 April. 

Below is a list of local community organisations and businesses who are offering support during the COVID-19 pandemic. This information is constantly evolving so we'll continue to keep it up-to-date as much as possible: 

Aged Care

Central Goldfields Shire Council - Aged and Disability Services

Service Name                    

Central Goldfields Shire Council - Aged and Disability Services

Address                                 

22 Nolan Street, Maryborough

Contact number                  

03 5461 0610

Website                               

www.centralgoldfields.vic.gov.au 

Hours                                    

Monday to Friday 8.30am to 5.00pm

Services provided                 

Home care, respite care, personal care, Meals on Wheels, home modifications, home and property maintenance

In response to the COVID-19 pandemic the following changes have been made to our service: Social Support Groups are currently suspended, individual support is being provided.

To register for services if you are over 65 years of age or 50 for aboriginal or Torres Strait Islander call My Aged Care. It is the Australian Government's starting point on your aged care journey. Find and access the government-funded services you need at www.myagedcare.gov.au/

You can call the My Aged Care contact centre on 1800 200 422 

We are open:

  • Monday to Friday: 8am - 8pm
  • Saturdays: 10am - 2pm
  • Closed on Sundays and national public holidays.

 

Child & Family Services

Anglicare Victoria

Service Name                  

Anglicare Victoria – Maryborough

Contact number                   

03 5440 1100

Website                                

www.anglicarevic.org.au 

Hours                                    

9am to 5pm

Services provided

Family Support Services provides support to families who have dependent children from zero to 18 years of age. The focus is on early intervention and prevention and the services that are provided range from information and advice, through to intensive support and group work.

 

Centre for Non Violence

Service Name                    

Centre for Non Violence

Contact Number                     

1800 884 292

Social Media

Facebook: www.facebook.com/CentreforNonViolence

Instagram: www.instagram.com/centrefornonviolence/

Services Provided                

If you are experiencing family violence call1800 884 292 from any mobile (with or without data), landline or public phone. Women can also send us messages via Facebook or Instagram

 

Goldfields Family Centre

Service Name                     

Goldfields Family Centre

Address                                  

100 Napier Street,  Maryborough 

Contact number               

03 5461 6500

Website                             

www.centralgoldfields.vic.gov.au

Social media

www.facebook.com/goldfieldscc/

Hours                                   

Monday to Friday 6.45am to 6.00pm

Services provided                  

Long Day Care, Family Day Care.

In response to the COVID-19 pandemic the following changes have been made to our service:

  • Supported playgroups are currently suspended
  • Support to families is currently being provided individually
  • Kindergarten commenced school holidays on 24/3/2020.

 

Maternal Child and Health

Service Name                       

Maternal Child and Health

Address 

100 Napier Street, Maryborough

Contact number

03 5461 6550

Website                                 

www.centralgoldfields.vic.gov.au 

Hours                                  

Monday to Friday 8.30am to 5.00pm

Services provided

In response to the COVID-19 pandemic the following changes have been made to our Maternal and Child Health service:

  • All Maternal and Child Health Key Ages and Stages consultations will be conducted via teleconference unless as a parent, you are concerned about your babies development and a brief centre visit can be arranged.
  • All Immunisations as per the National Immunisation Schedule will be administered as per prior appointment with additional COVID-19 screening measures in place. 

 

Community Service Organisations

Carisbrook Lions Club

Service Name                      

Carisbrook Lions Club

Contact number                   

0427 326 166 or 0427 828 466

Services provided                  

Serving the community wherever they can

 

Maryborough Lions Club

Service Name                        

Maryborough Lions Club Inc.

Contact Number                     

0456 040 823

Website                                  

http://maryborough.vic.lions.org.au

Services provided                 

Physical and financial services, to local and district individuals and organisations. 

 

Maryborough Rotary

Service Name                        

Maryborough Rotary

Contact number                     

0419 585 603

Mens Line - 1300 789 978

1800 Respect -1800 737 732

Services provided                  

Maryborough Rotary is continuing its commitment to Say No to Family Violence. Maryborough Rotary will continue their commitments to the Maryborough community wherever possible.

 

Community Support

Central Goldfields Community Register

Service Name                        

Central Goldfields Community Register

Contact number                     

03 5461 1818

Services provided                 

Register your personal details which can be used by police, ambulance and approved authorities in the event of an accident, fall etc. A card is sent to you with your name and ID number listed on it.

Calls are also made to people who require one either weekly, fortnightly or monthly.

This register is managed by volunteers, who have undergone a police check

 

Dunolly Rural Transaction Centre

Service Name                        

Dunolly Rural Transaction Centre

Contact Number                   

03 5468 1205

Services provided                

Core services include Centrelink [Services Australia] access, public internet access and the Friday community bus toMaryborough. The RTC must also be staffed to enable the Bendigo Bank to operate.

 

Maryborough Community House

Service Name                    

Maryborough Community House

Address                                

23 Primrose Street,  Maryborough 

(Corner of Primrose and Spring streets)

Contact number                    

03 5461 4551

Email        

reception@maryboroughcommunityhouse.org.au

Website                                

www.maryboroughcommunityhouse.org.au/

Social media

Facebook: facebook.com/mcohouse

Hours

Tuesday, Wednesday, Thursday (9am to 4pm)

Services provided

MCH Emergency Food Pantry Assistance (by appointment)  

General community information service (phone and email based general service support)

MCH Community Kitchen Garden (rostered access basis) 

Maryborough Community House Facebook

  • General community information service
  • Hosted online social support group for a Zoom video Cyber coffee and chat (for people who are feeling isolated, lonely or stressed out and want a relaxing friendly online place for a chat) 

Goldfields Employment and Learning Centre (GELC)

Service Name                      

GELC Neighbourhood House

Address 

88 – 90 Burke St   Maryborough   Vic

Contact number                   

03 5461 3185

Website 

www.gelc.org.au

Social media

Facebook: www.facebook.com/GELC-Neighbourhood-House

Hours                                    

Monday, Tuesday, Thursday, Friday 9am to 4pm Wednesday 1pm – 6pm

Services provided

  • Able to do your shopping if you are immune suppressed or self-isolating.
  • Collect prescriptions for you and deliver them to your door.
  • Frozen meals and other necessities for those in need.
  • Deliver staples food boxes if urgent.
  • NILS Loans if required

We are not open to the public but we have a team of people working behind the scenes to help you.  We have extensive hygiene and social distancing protocols in place so that we don’t put anyone at risk.

Please pass this information onto anyone that you know who may need our assistance.  Ask them to call 03 54 613 185 or message on our Facebook page – GELC Neighbourhood House.  If you come to the office we can talk to you from the door and provide items you may need using social distancing protocols.

Central Goldfields Community Register

Service Name                       

Central Goldfields Community Register

Contact number                     

03 5461 1818

Services provided                 

Register your personal details which can be used by police, ambulance and approved authorities in the event of an accident, fall etc. A card is sent to you with your name and ID number listed on it.

Calls are also made to people who require one either weekly, fortnightly or monthly.

This register is managed by volunteers, who have undergone a police check.

 

Counselling services

Uniting Ballarat

Service Name                       

Uniting Ballarat

Contact number                     

03 5332 1286 (main reception)

Website                                  

https://www.unitingballarat.org.au/

Services provided                 

Drug and Alcohol Counselling, general counselling 

 

Disability Support

ASTERIA Services

Service Name:                      

ASTERIA Services

Address

20 Christian Street, Maryborough

Contact number                    

03 5459 0300

Website   

www.asteria.net.au

Social media

Facebook: Asteria Services Inc.

Hours                                     

Administration - Monday to Friday 8:30am to 4:30pm

Supports available – 24 hours, 7 days per week

Services provided                

NDIS Support Coordination is available via phone, email etc, during office hours. Essential respite and 1:1 in home supports continue to be provided.

 

Early Childhood Services

Goldfields Family Centre

Service Name                        

Goldfields Family Centre

Contact number                     

03 5461 6500

Website                                  

www.centralgoldfields.vic.gov.au

Services provided                  

Long day care & Family day care. Supported playgroups are suspended. Family support provided on an individual basis.

 

Maternal Child and Health

Service Name                      

Maternal Child and Health

Contact number                   

03 5461 6550

Website                                 

www.centralgoldfields.vic.gov.au

Services provided                  

Changes to Maternal and Child Health services:

Maternal and Child Health Key Ages and Stages consultations conducted via teleconference. Any concerns about your babies development a brief centre visit can be arranged.

All Immunisations as per National Immunisation Schedule administered by appointment. Additional screening measures will apply. 

 

Emergency Relief & Assistance Services

The Salvation Army Maryborough

Service Name                       

The Salvation Army Maryborough

Contact number                    

03 5461 2789

Website                                

www.salvationarmy.org.au/maryborough

Services provided                  

Food parcels, groceries & fuel giftcards, chemist scripts, clothing (from our thrift shop if needed), budget help, debtor advocacy and community care calls 

 

St Vincent De Paul Society (Vinnies)

Service Name                        

St Vincent De Paul Society (Vinnies)

Contact number                     

03 5461 1074

Website                                  

www.vinnies.org.au

Services provided                 

Emergency Relief

 

Emergency Services

Maryborough SES Unit

Service Name                 

State Emergency Service – Maryborough Unit

Address                                 

P.O. Box 48, Maryborough, Victoria

Contact number                     

Phone: 132 500 (emergencies)

Mobile: 0418 604 046

Website                            

www.ses.vic.gov.au

Social media

Facebook: VICSES Maryborough Unit

Hours                                   

24 hours a day, 7 days per week

Services provided                 

Storm and flood damage, trees blocking access, road crash rescue entrapment.

 

VCC Emergencies Ministry

In response to the COVID-19 pandemic, VCC Emergencies Ministry implemented our local Business Continuity Plan, which includes Staff working remotely.  This was enacted on Wednesday 18th March, 2020 and will continue for the foreseeable future.

Due to the risk imposed to the COVID- 19 virus, VCC EM has put measures in place to protect Staff and in particular our Volunteers due to the majority of our Volunteer base being in the ‘at-risk’ age category.

As such, our volunteers will no longer be making physical contact with community members. Instead, VCC EM has been working with EMV and DHHS along with Red Cross to provide phone outreach support to members of our community who are in isolation. This phone outreach support commenced on Wednesday 25 March for VCC EM.

Members of the community are encouraged to contact the COVID-19 Hotline on 1800 020 080 where they will be directed to various support services including Psychological support agencies such as VCC EM.

 

 

Legal & Housing Services

Housing Justice

Service Name                      

Housing Justice

Address                                

171 Hargreaves Street, Bendigo (office closed)

Contact number                     

03 5445 0990

Website                                

housingjustice.org.au

Social media
Facebook: housingjusticeatarcjustice

Hours

Monday to Friday, 9am to 5pm

Services provided                 

Tenancy information and advice via telephone

 

 

Loddon Campaspe Community Legal Service

Service Name               

Loddon Campaspe Community Legal Service 

Address                    

171 Hargreaves Street, Bendigo (office closed)

Contact number                

03 5445 0909

Website 

lcclc.org.au

Social media
Facebook: /loddoncampaspecommunitylegalcentre

Hours                                 

Monday to Friday, 9am to 5pm

Services provided

Telephone service only

Legal information and advice in the areas of Child Protection, Family Violence, Family Law – Parenting (No Property) and Debt

 

Winn Legal

Service Name                      

Winn Legal 

Phone                                    

03 5461 1995 

Website                                 

www.winnlegal.com 

Service Provided                    

Supportive Powers of Attorney, Victims of Crimes Assistance                                          Tribunal  

 

Medical

Clarendon Medical Centre

 

Service Name                        

Clarendon Medical Centre

Contact Number                     

03 5461 0100

Services Provided                 

The Clarendon Medical Centre is operating as normal to accommodate the medical needs of the community.

People who are concerned about coming into the practice, the doctors are conducting phone or telehealth consultations.  This is where the doctor can make some initial assessments and make decisions from there on whether people need to come into the clinic or not.  

Prescriptions can also be arranged via telephone consultation.                                      

The doctor will organise the scripts and we send them to the relevant chemist for collection. 

 

Retail Services & Business Services

Committee for Maryborough

Service Name                        

Committee for Maryborough

Contact number                     

0490 886 629

Website                                 

www.committeemb.com.au

Services Provided                 

Support for local businesses through promotion and sharing of resources. Free Support Membership available until 30 June 2020.

 

Woolworths Maryborough

Service Name                     

Woolworths Maryborough

Address                                

Tuaggra Street, Maryborough

Contact number                 

03 5461 6100

Website                             

www.woolworths.com.au

Social media

Facebook: @woolworths

Twitter: @woolworths

Hours                                     

TBA

Services Provided                

Woolworths Community Hour, Grocery Services, Liquor (adjacent BWS)

 

Youth & Family Services

Central Goldfields Shire Council – Youth Services Youth Engage!, FreeZa, TAC L2P and Road Trip

Service Name                       

Central Goldfields Shire Council – Youth Services

Youth Engage!, FreeZa, TAC L2P and Road Trip

Contact number                     

03 5461 0610

Website                                  

www.centralgoldfields.vic.gov.au

Services provided                 

Phone support contact, referral services and service advice

 

 

Anglicare Victoria (Maryborough)

Service Name                       

Anglicare Victoria – Maryborough

Contact number                    

03 5440 1100

Website                                 

www.anglicarevic.org.au

Services provided             

Support to families with dependent children aged zero to 18 years. Early intervention and prevention programs, information, advice and intensive support