Community Satisfaction Surveys

Every year, Local Government Victoria (LGV) coordinates a state-wide Local Government Community Satisfaction Survey.

The main objectives of the survey are to assess the performance and services of Victorian councils across a range of measures and to seek insight on ways to provide improved or more efficient service delivery, as well as fulfilling the statutory reporting requirements of councils.

2022 Community Satisfaction Survey(PDF, 3MB)

A media release on the 2022 Community Satisfaction Survey results is available to read HERE. 

Past results: 

2021 Community Satisfaction Survey(PDF, 3MB)

2020 Community Satisfaction Survey(PDF, 4MB)

(PDF, 2MB)2019 Community Satisfaction Survey(PDF, 1MB)

2018 Community Satisfaction Survey(PDF, 2MB)